Refund Policy
Refund policy of SVR Travels
You need to pay at least 25% of the Package booking amount as advance to make a Tour Package booking.
Cancellation Time | Cancellation Fee |
---|---|
30 days or more prior to Departure-in date | 20% Chargeable amount |
Between 15 to 30 days of Departure -in date |
50% Chargeable amount |
Less than 10 days of Departure -in date | 100% Chargeable amount |
REFUNDS
The company reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a Tour. Such refund would be based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, airlines, coach operators, railway etc. and the decision of the company on the quantum of refund shall be final.
Refunds (If any) for amendments and / or cancellations will be paid directly to you for bookings made directly with the company's office. For bookings routed through our(Point of Sale) SVR HOLIDYAS Sales Agents, the refunds will be routed through them. It would take at least 30 working days to process refunds. There is no refunds payable for any unutilized or partially utilized services (e.g. Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel, Sightseeing etc.) The refund for the foreign exchange component of the tour will be refunded in INR only and will be at the prevailing day's rate of exchanges of the company. Third Party refund i.e. airlines, cruise, overseas suppliers could take between "30 to 90 working days", provided relevant supporting's are provided to the Company. There will be no refunds in case of visa rejections.
B.Payment terms for Domestic Tours
PROCESSING OF REFUNDS
Refunds (If any) for amendments and/or cancellations will be paid directly to the Client for booking made directly with the Company by way of Demand draft/Crossed cheque/ Cash at the discretion of the Company. For Bookings routed through our Travel agent, the refunds will be routed through them. It would atleast take 30 days to process refunds. There is no refund payable for any unutilized services (e.g. Meals, Entrance Fees, Optional Tours, Hotels, and Sightseeing etc.) for any reason whatsoever.
For Assistance:
E-Mail: dsnr@svrtravelsindia.com
Contact: 040-48555509,9030082829